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Privacy Policy Notice
The policy: This privacy policy notice is for this website; and served by:
Ark Engineering & Services Ltd,
Unit 2a,
Stonebroom Industrial Estate,
DE55 6LQ
and governs the privacy of those who use it. The purpose of this policy is to explain to you how we
control, process, handle and protect your personal information while browsing or using this website,
including your rights under current laws and regulations. If you do not agree to the following policy
you may wish to cease viewing / using this website.
Policy key definitions:
“I”, “our”, “us”, or “we” refer to the business, Ark Engineering & Services Ltd.
“you”, “the user” refer to the person(s) using this website.
GDPR means General Data Protection Act.
PECR means Privacy & Electronic Communications Regulation.
ICO means Information Commissioner’s Office.
Cookies mean small files stored on a user’s computer or device.
Processing of your personal data
Under the GDPR (General Data Protection Regulation) we control and / or process any personal
information about you electronically using the following lawful bases.
We are registered with the ICO under the Data Protection Register, our registration number is:
Lawful basis: Legitimate interests
The reason we use this basis: For responding to your enquiry and for any subsequent dialogue or
ongoing business transactions.
We process your information in the following ways: Contact via telephone or email for business
transactions between the customer and ourselves.
Data retention period: As long as necessary to fulfil the ongoing business transactions.
Sharing your information: We do not share your information with third parties.
If, as determined by us, the lawful basis upon which we process your personal information changes,
we will notify you about the change and any new lawful basis to be used if required. We shall stop
processing your personal information if the lawful basis used is no longer relevant.
Your individual rights
Under the GDPR your rights are as follows. You can read more about your rights in detail here;
the right to be informed;
the right of access;
the right to rectification;
the right to erasure;
the right to restrict processing;
the right to data portability;
the right to object; and
rights related to automated decision-making, including profiling.
You also have the right to complain to the ICO if you feel there is a problem with the
way we are handling your data.
We handle subject access requests in accordance with the GDPR.
Internet cookies
We use cookies on this website to provide you with a better user experience. We do this by placing a
small text file on your device/computer hard drive to track how you use the website, to record or log
whether you have seen particular messages that we display, to keep you logged into the website
where applicable, to display relevant adverts or content, referred you to a third-party website.
Some cookies are required to enjoy and use the full functionality of this website.
We use a cookie control system, which allows you to accept the use of cookies, and control which
cookies are saved to your device/computer. Some cookies will be saved for specific time periods,
where others may last indefinitely. Your web browser should provide you with the controls to
manage and delete cookies from your device, please see your web browser options.
Cookies that we use are:
Our website uses Google Analytics and collects the following information:
Time of visit, pages visited, and time spent on each page of the webpages
Referring site details (the URL of a site that a user came through to arrive our site)
Type of web browser used to view our site
Type of operating system (OS)
Network location and IP address.
Data security and protection
We ensure the security of any personal information we hold by using secure data storage
technologies and precise procedures in how we store, access and manage that information. Our
methods meet the GDPR compliance requirement.
Transparent Privacy Explanations
We have provided some further explanations about user privacy and the way we use this website to
help promote a transparent and honest user privacy methodology.
Email marketing messages & subscription
Under the GDPR we use the consent lawful basis for anyone subscribing to our newsletter or
marketing mailing list. We only collect certain data about you, as detailed in the “Processing of your
personal data” above. Any email marketing messages we send are done so through an email
marketing service provider. An email marketing service provider is a third-party service provider of
software / applications that allows marketers to send out email marketing campaigns to a list of
Email marketing messages that we send may contain tracking beacons, tracked clickable links, or
similar server technologies to track subscriber activity within email marketing messages. Where
used, such marketing messages may record a range of data such as times, dates, IP addresses, opens,
clicks, forwards, geographic and demographic data. Such data, within its limitations, will show the
activity each subscriber made for that email campaign.
Any email marketing messages we send are in accordance with the GDPR and the PECR. We provide
you with an easy method to withdraw your consent (unsubscribe) or manage your preferences / the
information we hold about you at any time. See any marketing messages for instructions on how to
unsubscribe or manage your preferences. You can also unsubscribe from all mailing lists by following
the unsubscribe link or by contacting the email marketing service provider.
Our email marketing service provider is Mailchimp. We hold the following information about you
within our email marketing system:
Email address
IP address
Subscription time & date
Full name
Company name

Robert Land
Managing Director
Ark Engineering & Services Ltd